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FAQs | Trendy Reno Boutique

Where are you located?
Our boutique is located in Reno, NV in the heart of MidTown at the Sticks Shopping Center. Click here for directions.

I live in the Reno/Tahoe area. Can I pick up my order at Sierra Belle?
You can! Simply check the “Pick Up in Store” option when entering your shipping information at check out and we will ensure that your order will be ready for pickup. Please give us 2 business days to fill your order! See our shipping page for more information.

Does Sierra Belle ship internationally?
For any customers outside the U.S., please submit a contact form with your request and one of our members of the Belle Squad will get back to you as soon as possible. We will try our best to accommodate every customer.

How often do you restock?
Because we are a small boutique, we only order a select quantity and size run of each item. If the style or size of a specific item is sold out, feel free to email us at info@shopsierrabelle.com and a member of the Belle Squad will get back to you as soon as possible. We typically do not reorder items, however if many of our customers are asking for it, we may bring it back. We do try to bring back popular items in similar styles, so please check often.

How often do you have sales or discounts?
Sierra Belle is committed to providing our customers competitive everyday, affordable prices on our trendy and chic items 363 days a year. To be notified of any sales or promotions please sign up for our newsletter at the bottom of our site.

What is your return policy?
We apologize that at this time we do no issue refunds.

Can I change my order?
Unfortunately, once an order is placed it cannot be changed. We can, however, cancel an order prior to shipping. Once it is cancelled, you can then place a new order for the correct item. Please get in touch with us via email on our contact page at your earliest convenience to cancel an order or give us a call and an associate will help you.

Should I go up or down a size?
We try our best to make sure our items run true to our sizing chart (sizing chart pdf or page). However, for the most accurate representation of sizing for each item, make sure to read the item description before checking out.

If you are still unsure or have questions, please contact us at info@shopsierrabelle.com and one of the members of the Belle Squad will be happy to help.

How should I care for my new clothing?
Each item is unique and has its own instructions for care. To keep it in the best possible shape we recommend that you read the descriptions for each item to view the care instructions before checking out.

How should I care for my new jewelry?
Each piece of jewelry is unique, so be mindful to use proper care. For tips on best care, please see our jewelry care reference sheet (page or pdf w/ jewelry care).

Have other questions? Send us an inquiry here.

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